Because all purchases are considered donations to our nonprofit organization, we do not offer refunds or exchanges.
If your order arrives damaged or incorrect, please contact us at hello@andjohnnie.com within 7 days of delivery, and we will work with you to make it right.
We are committed to ensuring you are satisfied with your donation experience.
Orders are processed within 5–7 business days of purchase.
Shipping times may vary depending on your location and selected shipping method at checkout.
We currently ship within the United States (international shipping options coming soon).
You will receive a confirmation email with tracking information once your order has been shipped.
